Deleted Sensor Mistakenly

FAQ
1

Hi,
I deleted my sensor by mistake and I cannot register it again - how can I register it and upload my data?
Thanks :slight_smile:

2

@ricki-z

Please send us the Board ID

3

Hi!
I have sent an email to tech@sensorcommunity, and my board ID is: 000000007b740d5b
Thanks!

4

It is an esp32 ? The Board id Looks Strange ā€¦

5

No it is a raspberry pi 3 model b

6

@zrrh the registration is restored.

7

hooray ricki ! thanks for your dillogence.

8

Hey there,
sry for necro-threading, but it seemed to be an okayish place.

When registering my Sensor with ID 13107338, I included only the SDS011 as hardware.
Now I wanted to add the BME280. Unfortunately under ā€˜settingsā€™ I cannot add a second hardware.

I figured I would need to delete the sensor and set up a new one, but as the ID would be invalid I didnā€™t do that.
What would be the best approach to add a second hardware device within the same sensor object?

Thanks in advance,
Hannes

9

@ricki-z can it be that the button ā€žadd sensorā€œ disappeared?
@Hanrich do not delete anything !

10

@pjg at the moment the ā€œadd sensorā€ button is only enabled at registration of a new device.

11

Thanks for the fast reply!
As I cannot reach the website right now, I assume that you are changing some stuff?

12

@Hanrich Iā€™ve added the BME280 to your device registration.

13

Cool! Thanks so much for the fast action!

14

hello,
I recently joined the sensor community by assembling an air sensor.
Unfortunately, I made some tests & I deleted my sensor by mistake and I cannot register it again.
Could someone help me to register it again?
my sensor id is esp8266 - 14859824

15

Hello,
you should be able to rgister the chipID again now.

16

I have also stupidly deleted my sensor as I didnā€™t really know what I was doing.

my sensor id is raspi-00000000dbc4c423

if someone could help I would be really grateful. Im new to this so made a noob mistake!

17

Iā€™ve restored the device registration.

18

Iā€™ve the a similar problem my sensor (Sensor 67873 (ChipID: esp8266-11923232) ) was deleted.
I reused the ESP8266 and added a new sensor (Sensor 44920 (ChipID: esp8266-1923232), hence the same Chip-ID. The data gets transfered to Grafana, but it isnā€™t showing on the map.

19

Habe leider auch das Problem. Gestern zum testen Sensor registriert und gelƶscht heut geht nix. Email is schon raus. Hoffe schnellstens auf RĆ¼ckmeldung

20

Hi, can i have a reset on ChipID: esp8266-507721 it dissapeared from dashboard, probably inactive for too long. I cant add it back again since it reports its already registered.
Thank you