Register a new sensor

Hello, when I try to register our Sensor Id: 1304268, I got the message: This sensor ID is already registered.
Please check sensor ID for new registration if possible.
Thanks BS53

this device is registered to someone in Brandenburg, Germany. Please check if the device may have been registered with an old email address (so you can’t receive notifications) or if there was someone who sold you the device and forgot to hand over the registration to you.

Hello, I am from machbar in Potsdam (Brandenburg). Maybe someone used the chip before. There ist nobody who can give me some information. Is is possible to reset the registration? What can I do otherwise.

Thanks BS53.

hi @BS53,
I’ve released the chipID. You should be able to register your device now.