Hi @ricki-z, could you help me to hand over sensor “airRohr-11167023” with transfer code: 143faff5fd7a to account “fijnstofmeter” or send transfer email again to email fijnstofmeter@osinit.nl
Thx. GBA
Can you give me a name or an email address? It seems like there was no transfer.
“airRohr-11167023” belongs first to account “gbaalderink@xmsnet.nl” must be transfer to account “fijnstofmeter@osinit.nl”, I get by hands over: transfer code: 143faff5fd7a => but i use email adres r.blup@xmsnet.nl for the hands over email.
This email adres NOT connected to a SC account. Is that the problem way I don’t get a transfer email? If so then I expect a messages that this email is illegal or messages use a active account name / email adres.
@gbaalderink I’ve transfered the registration to fijnstofmeter@osinit.nl.
The owner of the new email address should get a message, that a device registration was transfered to it. But we can’t “see” if these message was dropped as spam.
After this email you need to create an account with that email address to access the device registration.
@ricki-z, transfer code: “143faff5fd7a” has still NOT been received in the “fijnstofmeter@osinit.nl” mailbox. “fijnstofmeter@osinit.nl” has an account on SC. Perhaps you could send it to your own email address as a TEST to see if it works for you this time. Or otherwise, could you transfer sensor ID: “airRohr-11167023” back to my account?
Can you tell me, where you got the transfer code from?
I’ve transfered the registration directly to your account, without sending a mail. SO you should find the device registration in your account.
@ricki-z, sorry my mistake, I thought you were sending an email to fijnstofmeter@osinit.nl but this is a better solution. It is now solved, thank you for your cooperation.