Transmission of sensor data very slow including interruptions

Hello everyone,
I have noticed that my sensors sometimes transmit data with a delay of >10 seconds or that it sometimes takes so long that the data is not transmitted.
I can’t explain this, as the sensor has very good WLAN reception and I have no other restrictions in terms of WLAN speed.
Does anyone have any idea why this is happening and what could be done about it?
One sensor is running very old firmware from 2020 and the other is running the latest firmware; the phenomenon can be seen with both.

Hello, there is a massive load on the server at the moment. We are working on this.

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okay, thanks!
good luck.